Business Analyst

Full Time | North America | Remote

COMPANY DESCRIPTION

Why adapt to the future when you can define it?

That’s exactly what our company founders set out to do back in 2012. Born out of their frustration with how the legacy systems were holding back productivity across the Insurance sector, they knew there had to be a better way, so they built a solution that has been challenging the status quo ever since.

Our client is the world’s first no-code platform for complex underwriting, and the first insurtech on Microsoft Azure. We have changed the way Insurers, Managing General Agents (MGAs), and Brokers can design and deliver insurance products to market, allowing them to configure new products at speed, and with huge cost-saving benefits.

Our client has grown significantly in recent years and we are now a team of 140+ employees based in the UK and US, with partnerships that operate worldwide.

The company was built by looking at the world through a different lens and their culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fuelled our growth enormously and our aim to be ‘world class’. People here not only have a real sense of shared ownership but are granted share options to benefit from thier long term success making everyone an owner of the business.

So if this sounds like the place you can thrive in and grow your career, please keep reading!

JOB DESCRIPTION

Reporting to our Head of Delivery, we are looking to hire a smart and technically savvy Business Analyst to join our Delivery team and help drive the growth

The Delivery team is responsible for ensuring client requirements are understood and communicated with the development and configuration teams accordingly. They are responsible for developing the platform strategy and roadmap, ensuring that any enhancements to the platform are in line with the platform vision. No prior experience of the I platform is required we will train you to become an expert on it.

We are looking for a Business Analyst who would be responsible for gathering requirements, documentation, configuration and client support of the platform. This is a customer facing role, the ideal candidate should have an analytical mindset and excellent communication skills, to ensure the smooth delivery of our solution to our clients. The position is perfect for someone who wants to experience working for a scaling tech company and be instrumental in helping our business thrive. Whilst this is a client facing role, you will be expected to develop a comprehensive understanding of the platform as you will be a conduit between clients and developers.

If this sounds like you, we look forward to reviewing your application!

Responsibilities:

• Full immersion on the platform: your success in this role is directly correlated to learning, understanding and developing substantial knowledge of the platform
• Conduct interviews and workshops with our clients and stakeholders to clarify requirements
• Effectively capture, understand, define and document functional and non-functional business requirements that gather the clients’ key criteria and technical requirements, and align these to our commercial and technical considerations
• Contribute to client solution design, including approaches to meeting client needs using current  and suggesting and helping to design new client features
• Partner with our service delivery and engineering teams to support design and sign off potential new functionalities
• Support the UAT process of the configuration and of new functionalities
• Take a hands-on approach to troubleshooting
• Once it’s safe, this role may throughout North America
• Manage and prioritize Product and Sprint Backlogs
• Lead End-to-End product and design builds with clients

REQUIREMENTS

• 5+ years’ experience as a Business Analyst in the Property & Casualty Insurance market
• Experience of the end-to-end software delivery lifecycle
• Experience working with development teams
• You will have experience of process and systems analysis and be able to translate technical principles into business objectives
• We want to understand the depth and breadth of your stakeholder relationship management approach and skills as we need you to consult with our clients and partners on product configuration, development, QA and business and technology integration
• We need you to be confident in presenting to clients, partner organizations and within the company and have experience of converting business requirements into configuration, development and technical needs underpinned by commercially viable business outcomes
• Experience of SaaS or platform technology solutions will be a distinct advantage
• You’ll have an ability to multi-task and handle competing deadlines in our fast-paced dynamic environment

BENEFITS

• All employees are included in the company discretionary bonus scheme
• We offer 28 vacation days plus 10 US holidays per year.
• We offer a full-suite of benefits including Healthcare, Vision, Dental, STD/LTD, Group Life + several other benefits
• The company offers a 401(k) and matches employee up to 3% of salary
• After successful completion of your probation period you will be eligible for our company stock option plan.
• Free access to LinkedIn Learning
• Free access to Microsoft ESI Learning Platform

• You must be eligible to work in the US to apply for this role.