Chief of Staff

CHIEF OF STAFF

Our Client is about transforming health care for people living with rare diseases. They do this by implementing bold changes in a conservative industry. Their customers want big-picture change too, so they rely on them to address this opportunity from all sides with business and operational insights, generate clinical data and real-world evidence, harness the power of data, and digital leadership. It’s their job to help clients make major leaps forward in transforming care for their patients. How do they do it? They set aligned goals with customers and do everything in their power to achieve better outcomes for patients and help deliver patient-centred care. And customers have come to rely on them for getting the job done with great flexibility in demanding circumstances.

Role overview:

As the Chief of Staff for the GM, you will play a pivotal role in supporting and enabling them in achieving their strategic goals and driving the overall success of the organization. You will help your leader achieve sharp gains in productivity and impact. You will help information flow, resulting in quick and calculated decision-making. You will help them prepare for critical meetings and become more confident in delegating because of your follow-up. Acting as the proxy for the CEO, you will enable frequent and clear communication and coordination across local teams and global teams we interface within the company.

You will do this by ensuring that your leader is:

• Spending enough time on the vital A items on their agenda.

• Focused on future opportunities and minimize reacting to what has already happened.

• Making crucial decisions by getting the best available information and is not surprised by new information that they should have known at the time of decision making

• Well prepared for important meetings by getting information soon enough, to think through the consequences before having to act.

• Spotting problems early enough that action can be taken before they create damage.

• Supported in creating a culture of respect, accountability and reducing resistance to change and helping teams embrace new ways to improve.

• Hearing back from people in a timely manner without having to remind them.

What are the conditions of success?

You can manage important projects well

You understand our culture and strive to foster it.

You understand our business, customers, and corporate environment well

You can manage your leaders’ internal and external relationships well

You can manage the process of idea to execution

You communicate clearly and frequently

You can anticipate and avert problems

You can develop organizational and political intelligence

You can eliminate time spent on back-and-forth and follow-up with team members

What will be the CoS responsible for?

Disciplined implementation of our quarterly and annual strategic plans

Corporate communications and raising our brand equity

Maintaining a talent pipeline and drive-up employee engagement

Managing relationships with the company’s key business partners and customers

Studying the forces that have an effect on the company’s strategy, such as academic research, medical advances, and the activity of competitors.

What will be the CoS be rewarded?

Your exposure to high-value and high-impact initiatives over 2-3 years will help you develop into a high-potential, future senior manager.

Foundational abilities

Well-developed project-management skills

Strong understanding of the pharmaceutical industry, including market dynamics, regulatory environment, and competitive landscape.

Ability to see what pressures the leader faces in pushing the company to change and to find ways to lessen them.

Ability to recognize which relationships are most important to the success of the leader’s agenda so as to assist in strengthening them.

Communication skills are crucial, to help refine the leader’s message and ensure that it is understood by the right audiences.

Organized and disciplined, showing attention to detail, and following up doggedly to ensure the right results.

You’ll need:

• Bachelor’s or master’s degree in Life sciences and business or economics

• Three to five years’ experience in sales, business, or marketing, working with senior leaders in global companies

• Excellent data analytics and research skills

• Exceptional oral and writing skills

Bonus points if:

• You are fluent in business French

• You are good at networking and negotiations

• You have courage to speak your mind and back it up with credible rationale.